The Help Door
Plain answers, held to the truth.
The questions stewards ask most, answered the way the house answers everything — honestly. And beneath them, Zuri herself, ready for the rest.
What is a Seal?
A Seal is one dollar, and it sets one moment — up to 25 MB — on the permanence road. The moment you seal, it is pinned; then mirrored; and over about nine days a storage deal forms on a public blockchain, after which your moment stands stored with a public deal number anyone can verify. Held for the life of the archive — we never say “forever,” because honesty is the house's first law. See the road, and the 79-second film, on the Seals page.
What is the purse — and why must I keep the key?
The purse is free, and one purse serves every room of the house. When you open it you receive an ID and a key — the key is shown once and held by no one but you. That is not fine print; it is your sovereignty. The house cannot read your purse, and the house cannot recover a lost key. Write it down and keep it as you would keep anything that is truly yours.
What is the Keeping?
The Keeping is the free room where your own days live — speak, film, write, or bring a memory, kept on your own device. Nothing is uploaded unless you choose it. You may lock everything behind a passphrase only you hold, seal the moments that matter, and carry your whole record out whenever you wish. That right of departure is permanent.
What is the Daily Rite?
One small question each day, answered in a spoken, written, or filmed minute — kept free on your own device at the Daily Rite. When a minute deserves to outlast the phone that holds it, seal it from your purse, a dollar apiece.
What is the Steward's Journal?
The Journal is an encrypted written page. Everything you write is sealed on your device under your passphrase before it is kept anywhere, and when you are signed in, a ciphertext-only copy follows you to your other devices. Not even the house can see inside it.
What does the Keeper membership include?
The Keeper is $50 a year: keep unlimited moments, with 100 sealed moments included each year, plus the Family Web. Cancel anytime; 7-day refund. It is also the Living Legacy membership — documenting your own life for posterity, with family-choice succession.
How do memorials enter the Great Archive?
Every memorial in the Great Archive is bestowed freely by the house — researched, written, and editorially reviewed by our own hand, then pinned with public proof. Memorials are never sold and never self-submitted; a family may propose a name through the contact page.
What is the Stewards' Circle?
Those who carry the house outward share in its harvest. Stand in the Circle and hold a door of your own — for every soul who enters by it, a Seal is set aside for you.
Where does the money go?
The card, the ancestor, and the griot's story each stand free at their own doors. All proceeds keep and maintain the Great Archive — our operating principles hold that in writing.
Something is wrong on a memorial page — what do I do?
Tell us. The house corrects its record and honors family wishes — the takedown & corrections page is the door, and contact reaches the team directly at info@honoredancestors.net.
Still holding a question?
Ask Zuri.
She knows every public room of this house and answers in your own language — plainly, honestly, and without ever guessing. Look for her in the corner of this page.
Case-specific matters — family wishes, corrections, account questions — reach a human hand at info@honoredancestors.net.